Faithful Auto & Truck Repair is a locally owned, independent facility that provides full service repairs and maintenance on most all cars and trucks. Faithful Auto also specializes in transmission & diesel work. They are striving to "Redefine The Auto Repair Experience!" by giving customers a dealership alternative. Faithful Auto was started in 2013 by owners Bill McKnight & Mike Hutchinson, two men wanting people to know they are a faith-based auto repair service run on Christian principles. They are very excited about the opportunity to use their God-given talents to serve all of northern Lapeer County. If you're searching for a new auto repair shop near you...you've found it! Faithful Auto is proud to serve in Lapeer County. You can put your faith in Faithful!"
For most people, auto maintenance and repair is not fun or convenient. So, we want to make the process as easy and enjoyable as possible for you. We genuinely care about you, your car, and your experience- and it shows! Our first-time customers quickly become a part of our close-knit Faithful Family, choosing us for all their automotive needs! Faithful Auto is a balance between big city
"know-how" and small-town personal care!
Here at Faithful Auto, we make a special effort to ensure all of our female customers feel comfortable coming into our repair facility. We know it can be scary as a female coming into a new car shop alone. We make it our mission to put women at ease-and will explain everything understandably to answer questions. We offer a bright, clean, sunny lobby with a children's corner (snacks & coffee!) and television. Faithful Auto truly wants to be an auto repair facility in Lapeer County everyone can put their trust in!
WE HAVE TONS OF SPECIAL PERKS JUST FOR OUR FAITHFUL CUSTOMERS. PERKS YOU WON'T FIND AT MANY OTHER AUTO REPAIR SHOPS! CLICK BELOW AND CHECK THEM OUT!!!
All that we have belongs to God, and we are to be good stewards of all He has entrusted to us. "Whoever can be trusted with very little can also be trusted with much, and whoever is dishonest with very little will also be dishonest with much. So, if you have not been trustworthy in handling worldly wealth, who will trust you with true riches?" (Luke 16:10-11)
Integrity is not about convenience. It's an unwavering commitment to do the right thing in every action we take and in every decision we make, even when no one's looking. Make decisions that build strong, trusting relationships.
We each have a finite amount of time to work. Make the most of each day by approaching every task with energy, focus, purpose, and enthusiasm. Maximize your contribution by making the most effective use of your time.
At Faithful, we don't do good, we do great. Take pride in the quality of everything you touch and everything you do. From answering the phone to double-checking a car repair always ask yourself, "Is this my best work?" Remember, absolutely everything "speaks" to our customers, and everything you touch has your signature.
We appreciate effort, but reward and celebrate results. Set challenging goals, then go after them. Numbers are the best tools we have to help us understand how we're doing, and how we can improve our performance. Holding ourselves accountable for results is a reflection of our commitment to our mission.
Be willing to do whatever it takes to accomplish the job...plus a little bit more. Whether it's starting early, staying late, or doing something that's not in your job description. It's the extra mile that separates the average person from the superstar. Be the superstar.
Constantly evaluate and reevaluate every aspect of your job. Don't be satisfied with the status quo. The most successful people and organizations are in a never-ending pursuit of improvement.
Identify what you don't know and find a way to learn it. Ask for what you need and take full responsibility for your success. There's no room for victims in a high-performance organization.
Our most important job is to "blow away" our customers with extraordinary service. It is not our job to meet our customers' expectations, our competitors can do that. It is our job to exceed their expectations.
Blame has no place in a high-performance organization. Fix mistakes by focusing on a solution, not on whose fault it was. We will use these situations to learn, and then apply that knowledge by improving our processes to reduce the likelihood of repeating the same mistake. We will get smarter with every mistake.
Nothing stays the same. Change creates energy and excitement. Be inspired by both the challenges and the possibilities that change brings. The better and faster we are at adapting to change, the stronger and more successful we become as a company.
Laughing is like a lubricant that helps to grease Faithful's gears. When we stop having fun-we lose the passion, energy, and enthusiasm to help us achieve our goals. Be lighthearted and smile. Laugh every day!
Faithful Auto and Truck Repair
5549 N.Lapeer rd, North Branch, MI 48461, us
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